Holland–Bukit Panjang GRC · 8 estates
Holland–Bukit Panjang
4.0
★★★★★★★★★★
#12 of 19 · 42 reviews
Ranks are out of 19 town councils
In residents' words
Residents consistently praise clean common areas and reliable lift repairs, and describe staff as responsive when issues are raised. The most common concern is drainage near carparks flooding after heavy rain. Overall, a well-kept estate that residents are happy to call home.
Resident reviews
★★★★★★★★★★
2 months ago
Greenery and walkways are kept beautifully and pest control is on top of things.
★★★★★★★★★★
2 months ago
Playground and fitness corner are well maintained, great for the kids.
Could be better
Only gripe is the drainage by the carpark floods after heavy rain — hope it’s on the list.
★★★★★★★★★★
2 months ago
Friendly service at the TC office and quick to respond to feedback.
★★★★★★★★★★
2 months ago
Greenery and walkways are kept beautifully and pest control is on top of things.
Could be better
Took a couple of reminders before my feedback got a response.
★★★★★★★★★★
2 months ago
Greenery and walkways are kept beautifully and pest control is on top of things.
★★★★★★★★★★
2 months ago
Playground and fitness corner are well maintained, great for the kids.
★★★★★★★★★★
2 months ago
Reported a faulty sensor light and it was fixed the same week. Genuinely well looked after.
Could be better
Took a couple of reminders before my feedback got a response.
★★★★★★★★★★
3 months ago
Friendly service at the TC office and quick to respond to feedback.
From a resident review
Rating guide
Service
How quickly and helpfully the council handles requests, repairs, and feedback.
★★★★★
Excellent
Requests are acknowledged quickly and resolved promptly; staff follow up without chasing.
★★★★★
Good
Most requests are handled well, with only the occasional delay.
★★★★★
Fair
Things get done eventually, but often slowly or after a reminder.
★★★★★
Poor
Frequent delays and little follow-up on what you report.
★★★★★
Very poor
Requests are routinely ignored or left unresolved.
Cleanliness
How well common areas are kept — corridors, lifts, void decks, and bin centres.
★★★★★
Excellent
Corridors, lifts, void decks, and bin centres are consistently spotless and fresh.
★★★★★
Good
Common areas are clean most of the time, with only rare lapses.
★★★★★
Fair
Generally acceptable, but litter or grime lingers between cleanings.
★★★★★
Poor
Common areas are often dirty, with overflowing bins or lingering smells.
★★★★★
Very poor
Filthy, neglected spaces that are rarely cleaned.
Maintenance
Upkeep of shared property: lifts, lighting, paintwork, railings, and fittings.
★★★★★
Excellent
Lifts, lighting, and fittings work reliably; repairs happen fast.
★★★★★
Good
Shared property is well kept, with only minor issues now and then.
★★★★★
Fair
Things mostly work, but breakdowns take a while to fix.
★★★★★
Poor
Frequent faults — broken lifts, flickering lights, loose fittings — left unaddressed.
★★★★★
Very poor
Persistent breakdowns and visible disrepair that go unfixed.
Pest control
Handling of mosquitoes, rodents, and other pests across shared spaces.
★★★★★
Excellent
Pests are rare, and dealt with promptly whenever they appear.
★★★★★
Good
The occasional pest, but problems are handled before they spread.
★★★★★
Fair
Recurring pest sightings that take time to bring under control.
★★★★★
Poor
Frequent infestations with slow or patchy treatment.
★★★★★
Very poor
Persistent rodents, mosquitoes, or other pests left unchecked.
Estate environment
Greenery, walkways, drainage, and the overall feel of the estate.
★★★★★
Excellent
Greenery, walkways, and drainage are well maintained and pleasant throughout.
★★★★★
Good
The estate feels well kept, with only minor rough edges.
★★★★★
Fair
Liveable, but greenery and walkways could be better looked after.
★★★★★
Poor
Neglected greenery, poor drainage, or a generally run-down feel.
★★★★★
Very poor
Overgrown, poorly drained, and uninviting throughout.